Valarity, LLC

Report Card
D
Overall Grade
C-
Debt Collection Grade
Valarity, LLC is rated overall in the bottom 11 percentile (out of 100) based on 31 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner71%
Resolutions Disputed by Customer19.4%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Valarity, LLC logo

Grade Summary

Overall, Valarity, LLC received a grade of "D" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Valarity, and LLC is rated "C-" in Debt Collection. Click on any of the financial products to see how Valarity, LLC compares.

Overview

Valarity, LLC has received 31 consumer complaints since September, 2013 – more than 82% of other banks.

Of those complaints, 71% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Valarity, LLC meets the 60-day response deadline less frequently than 93.4% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 19.4% of customers dispute Valarity, LLC's response to complaints — worse than 54.1% of other companies.

Most of Valarity, LLC's customers complain about debt collections with the primary issue being "communication tactics."

Complaints by Product
Complaints by State
Complaints Against Valarity, LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCommunication tactics11
2Debt collectionMedicalCont'd attempts collect debt not owed7
3Debt collectionMedicalDisclosure verification of debt5
4Debt collectionMedicalCont'd attempts collect debt not owed3
5Debt collectionMedicalImproper contact or sharing of info3
6Debt collectionCont'd attempts collect debt not owed2
7Debt collectionMedicalFalse statements or representation2
8Debt collectionCommunication tactics2
9Debt collectionOther (phone, health club, etc.)Disclosure verification of debt1
10Debt collectionMedicalDisclosure verification of debt1
Responses From Valarity, LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation4233 (78.6%)7 (16.7%)
Complaints over the Past Year