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Vw Credit — Overview
C Overall
Vw Credit is rated overall in the bottom 41st percentile based on 345 customer complaints.


Number of Complaints345 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer3.1%
Complaints Resolved in Customer's Favor99.4%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Vw Credit — Summary

Vw Credit is ranked 241st out of 3,688 banks. That puts Vw Credit in the bottom 42nd percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 345 complaints against Vw Credit and 1,058,614 complaints total.

Of the 345 complaints again Vw Credit, there have been 50 in the passed 18 months. Of those 50 complaints, 99.4% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Vw Credit is graded in 1 category of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.

Vw Credit is rated "C" in Vehicle Loan or Lease.

Click here to see Complete Vw Credit Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Vw Credit. Click here to see all complaints against Vw Credit.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 11
2 Vehicle loan or lease Lease Problems at the end of the loan or lease 8
3 Vehicle loan or lease Lease Managing the loan or lease 7
4 Credit reporting Credit reporting Improper use of your report 5
5 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 4
6 Vehicle loan or lease Loan Managing the loan or lease 3
7 Vehicle loan or lease Lease Incorrect information on your report 2
8 Debt collection Auto debt Written notification about debt 2
9 Vehicle loan or lease Lease Struggling to pay your loan 2
10 Debt collection Auto debt Attempts to collect debt not owed 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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