Wakefield & Associates BankRank.org
|Number of Complaints||523 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||91.9%|
|Resolutions Disputed by Customer||5.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Wakefield & Associates, Inc. is ranked 137th out of 3,648 banks. That puts Wakefield & Associates in the top 67th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 523 complaints against Wakefield & Associates and 1,002,502 complaints total.
Of the 523 complaints again Wakefield & Associates, there have been 303 in the passed 18 months. Of those 303 complaints, 100.0% have been resolved in the customers favor, 5.3% have been disputed by the customer, and 91.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Wakefield & Associates, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.
Wakefield & Associates, Inc. is rated "C+" in Debt Collection.
Click here to see Complete Wakefield & Associates Report Card »
Below is the list of the top 10 complaint reasons against Wakefield & Associates, Inc.. Click here to see all complaints against Wakefield & Associates.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||62|
|2||Debt collection||Medical debt||Written notification about debt||33|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||30|
|4||Debt collection||Medical debt||Communication tactics||22|
|5||Debt collection||Medical debt||False statements or representation||20|
|6||Debt collection||Medical||Disclosure verification of debt||20|
|7||Debt collection||I do not know||Cont'd attempts collect debt not owed||12|
|8||Credit reporting||Credit reporting||Incorrect information on your report||12|
|9||Debt collection||Medical debt||Took or threatened to take negative or legal action||11|
|10||Debt collection||I do not know||Attempts to collect debt not owed||11|