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Wakefield & Associates, Inc. — Overview
B- Overall
Wakefield & Associates, Inc. is rated overall in the top 66th percentile based on 523 customer complaints.

Statistics

Number of Complaints523 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner91.9%
Resolutions Disputed by Customer5.3%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
66th
percentile

Contact Information

Not Available

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Wakefield & Associates, Inc. — Summary

Wakefield & Associates, Inc. is ranked 137th out of 3,648 banks. That puts Wakefield & Associates in the top 67th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 523 complaints against Wakefield & Associates and 1,002,502 complaints total.

Of the 523 complaints again Wakefield & Associates, there have been 303 in the passed 18 months. Of those 303 complaints, 100.0% have been resolved in the customers favor, 5.3% have been disputed by the customer, and 91.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Wakefield & Associates, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.

Wakefield & Associates, Inc. is rated "C+" in Debt Collection.

Click here to see Complete Wakefield & Associates Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Wakefield & Associates, Inc.. Click here to see all complaints against Wakefield & Associates.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 62
2 Debt collection Medical debt Written notification about debt 33
3 Debt collection Medical Cont'd attempts collect debt not owed 30
4 Debt collection Medical debt Communication tactics 22
5 Debt collection Medical debt False statements or representation 20
6 Debt collection Medical Disclosure verification of debt 20
7 Debt collection I do not know Cont'd attempts collect debt not owed 12
8 Credit reporting Credit reporting Incorrect information on your report 12
9 Debt collection Medical debt Took or threatened to take negative or legal action 11
10 Debt collection I do not know Attempts to collect debt not owed 11
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/wakefield-associates-inc