|Number of Complaints||66 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||81.3%|
|Resolutions Disputed by Customer||6.3%|
|Complaints Resolved in Customer's Favor||87.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 66 complaints again Webcollex, there have been 16 in the passed 18 months. Of those 16 complaints, 87.5% have been resolved in the customers favor, 6.3% have been disputed by the customer, and 81.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 10 complaint reasons against Webcollex, LLC. Click here to see all complaints against Webcollex.
|1||Debt collection||Other (i.e. phone, health club, etc.)||Improper contact or sharing of info||3|
|2||Debt collection||Credit card debt||Written notification about debt||2|
|3||Debt collection||Credit card debt||Attempts to collect debt not owed||2|
|4||Debt collection||Other (i.e. phone, health club, etc.)||Communication tactics||1|
|5||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||1|
|6||Debt collection||Credit card||Communication tactics||1|
|7||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||1|
|8||Debt collection||Other debt||Threatened to contact someone or share information improperly||1|
|9||Debt collection||Payday loan debt||Written notification about debt||1|
|10||Debt collection||Other debt||Written notification about debt||1|