Webster Bank BankRank.org
|Number of Complaints||434 (0 In Progress)|
|Complaints per $100K of Deposits||2.01|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||1.8%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #|
|Number of Branches||165 (1 International)|
|Total Assets||$26.7 Million|
|Total Deposits||$21.6 Million|
|Total Equity Held||$2.5 Million|
|Quarterly Net Income||$0.1 Million|
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Webster Bank, National Association is ranked 27th out of 3,688 banks. That puts Webster Bank in the top 94rd percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 434 complaints against Webster Bank and 1,058,614 complaints total.
Of the 434 complaints again Webster Bank, there have been 55 in the passed 18 months. Of those 55 complaints, 100.0% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Webster Bank has $21.6 million is customer deposits which means there are 2.01 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Webster Bank, National Association is graded in 1 category of financial products they offer. The top 3 categories are Checking or Savings Account, Bank Account or Service and Mortgage.
Webster Bank, National Association is rated "A" in Checking or Savings Account.
Click here to see Complete Webster Bank Report Card »
Webster Bank was established and FDIC insured in January, 1870. Based on its asset concentration, this institution specializes in commercial lending. Webster Bank, National Association has $26.7 Million is assets (67th overall) and holds $21.6 Million is customer deposits (66th overall).
Webster Bank has 169 domestic offices and 1 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Webster Bank, National Association. Click here to see all complaints against Webster Bank.
|1||Checking or savings account||Checking account||Managing an account||16|
|2||Checking or savings account||Other banking product or service||Managing an account||7|
|3||Checking or savings account||Savings account||Managing an account||4|
|4||Checking or savings account||Checking account||Problem caused by your funds being low||3|
|5||Checking or savings account||Other banking product or service||Opening an account||3|
|6||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||2|
|7||Checking or savings account||Savings account||Closing an account||2|
|8||Checking or savings account||Other banking product or service||Closing an account||2|
|9||Mortgage||Conventional home mortgage||Trouble during payment process||2|
|10||Mortgage||Home equity loan or line of credit (HELOC)||Trouble during payment process||1|