Weichert Financial Services

Report Card
D
Overall Grade
D
Mortgages Grade
Weichert Financial Services is rated overall in the bottom 6 percentile (out of 100) based on 21 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner95.2%
Resolutions Disputed by Customer33.3%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Weichert Financial Services logo

Grade Summary

Overall, Weichert Financial Services received a grade of "D" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Weichert Financial Services is rated "D" in Mortgages. Click on any of the financial products to see how Weichert Financial Services compares.

Overview

Weichert Financial Services has received 21 consumer complaints since May, 2012 – more than 76% of other banks.

Of those complaints, 95.2% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Weichert Financial Services meets the 60-day response deadline less frequently than 68.5% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 33.3% of customers dispute Weichert Financial Services's response to complaints — worse than 93.8% of other companies.

Most of Weichert Financial Services's customers complain about mortgages with the primary issue being "loan servicing, payments, escrow account."

Complaints by Product
Complaints by State
Complaints Against Weichert Financial Services
#Financial ProductSub-ProductComplaint IssueComplaint Count
1MortgageConventional fixed mortgageLoan servicing, payments, escrow account9
2MortgageConventional fixed mortgageLoan modification,collection,foreclosure3
3MortgageOther mortgageLoan modification,collection,foreclosure2
4MortgageFHA mortgageLoan servicing, payments, escrow account1
5MortgageConventional fixed mortgageSettlement process and costs1
6MortgageOther mortgageApplication, originator, mortgage broker1
7MortgageFHA mortgageLoan modification,collection,foreclosure1
8MortgageHome equity loan or line of creditApplication, originator, mortgage broker1
9MortgageVA mortgageApplication, originator, mortgage broker1
10MortgageConventional fixed mortgageCredit decision / Underwriting1
Responses From Weichert Financial Services
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2221 (95.5%)7 (31.8%)
Complaints over the Past Year