Grades are also broken down by the financial products offered be each institution. Weichert Financial Services is rated "D" in Mortgages. Click on any of the financial products to see how Weichert Financial Services compares.
Weichert Financial Services has received 21 consumer complaints since May, 2012 – more than 76% of other banks.
Of those complaints, 95.2% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Weichert Financial Services meets the 60-day response deadline less frequently than 68.5% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 33.3% of customers dispute Weichert Financial Services's response to complaints — worse than 93.8% of other companies.
Most of Weichert Financial Services's customers complain about mortgages with the primary issue being "loan servicing, payments, escrow account."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||9|
|2||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||3|
|3||Mortgage||Other mortgage||Loan modification,collection,foreclosure||2|
|4||Mortgage||FHA mortgage||Loan servicing, payments, escrow account||1|
|5||Mortgage||Conventional fixed mortgage||Settlement process and costs||1|
|6||Mortgage||Other mortgage||Application, originator, mortgage broker||1|
|7||Mortgage||FHA mortgage||Loan modification,collection,foreclosure||1|
|8||Mortgage||Home equity loan or line of credit||Application, originator, mortgage broker||1|
|9||Mortgage||VA mortgage||Application, originator, mortgage broker||1|
|10||Mortgage||Conventional fixed mortgage||Credit decision / Underwriting||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||22||21 (95.5%)||7 (31.8%)|