Grades are also broken down by the financial products offered be each institution. Weltman, Weinberg & Reis is rated "C" in Debt Collection, and "C" in Student Loans. Click on any of the financial products to see how Weltman, Weinberg & Reis compares.
Weltman, Weinberg & Reis has received 126 consumer complaints since June, 2012 – more than 93% of other banks.
Of those complaints, 88.1% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Weltman, Weinberg & Reis meets the 60-day response deadline less frequently than 82.7% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 13.5% of customers dispute Weltman, Weinberg & Reis's response to complaints — better than 72.3% of other companies.
Most of Weltman, Weinberg & Reis's customers complain about student loans with the primary issue being "dealing with my lender or servicer."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Student loan||Non-federal student loan||Dealing with my lender or servicer||11|
|2||Student loan||Non-federal student loan||Problems when you are unable to pay||10|
|3||Debt collection||Cont'd attempts collect debt not owed||10|
|4||Debt collection||Credit card||Disclosure verification of debt||7|
|5||Student loan||Non-federal student loan||Can't repay my loan||7|
|6||Debt collection||Credit card||Cont'd attempts collect debt not owed||6|
|7||Debt collection||Other (phone, health club, etc.)||Disclosure verification of debt||4|
|8||Debt collection||Credit card||Cont'd attempts collect debt not owed||4|
|9||Debt collection||Non-federal student loan||Communication tactics||4|
|10||Debt collection||Other (phone, health club, etc.)||Communication tactics||3|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||160||141 (88.1%)||28 (17.5%)|
|2||In progress||6||6 (100%)||0 (0%)|
|3||Closed||1||1 (100%)||0 (0%)|