Weltman, Weinberg & Reis

Report Card
C
Overall Grade
C
Debt Collection Grade
C
Student Loans Grade
Weltman, Weinberg & Reis is rated overall in the bottom 34 percentile (out of 100) based on 126 customer complaints.

Statistics

Complaints Currently In-Progress10
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner88.1%
Resolutions Disputed by Customer13.5%
Average Time Until Resolution40 days

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Weltman, Weinberg & Reis logo

Grade Summary

Overall, Weltman, Weinberg & Reis received a grade of "C" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Weltman, Weinberg & Reis is rated "C" in Debt Collection, and "C" in Student Loans. Click on any of the financial products to see how Weltman, Weinberg & Reis compares.

Overview

Weltman, Weinberg & Reis has received 126 consumer complaints since June, 2012 – more than 93% of other banks.

Of those complaints, 88.1% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Weltman, Weinberg & Reis meets the 60-day response deadline less frequently than 82.7% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 13.5% of customers dispute Weltman, Weinberg & Reis's response to complaints — better than 72.3% of other companies.

Most of Weltman, Weinberg & Reis's customers complain about student loans with the primary issue being "dealing with my lender or servicer."

Complaints by Product
Complaints by State
Complaints Against Weltman, Weinberg & Reis
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Student loanNon-federal student loanDealing with my lender or servicer11
2Student loanNon-federal student loanProblems when you are unable to pay10
3Debt collectionCont'd attempts collect debt not owed10
4Debt collectionCredit cardDisclosure verification of debt7
5Student loanNon-federal student loanCan't repay my loan7
6Debt collectionCredit cardCont'd attempts collect debt not owed6
7Debt collectionOther (phone, health club, etc.)Disclosure verification of debt4
8Debt collectionCredit cardCont'd attempts collect debt not owed4
9Debt collectionNon-federal student loanCommunication tactics4
10Debt collectionOther (phone, health club, etc.)Communication tactics3
Responses From Weltman, Weinberg & Reis
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation160141 (88.1%)28 (17.5%)
2In progress66 (100%)0 (0%)
3Closed11 (100%)0 (0%)
Complaints over the Past Year