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Westlake Services, LLC — Report Card
D Overall
Based on 356 "Overall" complaints:
99.16% Timely (40th percentile)
98.88% Resolved in Customers Favor (30th percentile)
96.91% Timely (54rd percentile)
Based on 124 "Vehicle Loan or Lease" complaints:
98.39% Timely (15th percentile)
99.19% Resolved in Customers Favor (48th percentile)
100.00% Timely (50th percentile)
Based on 76 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
100.00% Resolved in Customers Favor (99th percentile)
100.00% Timely (99th percentile)
Based on 64 "Debt Collection" complaints:
100.00% Timely (100th percentile)
98.44% Resolved in Customers Favor (23nd percentile)
95.31% Timely (24th percentile)
D- #4: Consumer Loan
Based on 60 "Consumer Loan" complaints:
98.33% Timely (19th percentile)
96.67% Resolved in Customers Favor (13th percentile)
86.67% Timely (50th percentile)

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Source: https://www.bankrank.org/banks/westlake-services-llc/report-card