Wilber and Associates, P.C.

Report Card
B-
Overall Grade
B+
Debt Collection Grade
Wilber and Associates, P.C. is rated overall in the top 60 percentile (out of 100) based on 21 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer19%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Wilber and Associates, P.C. logo

Grade Summary

Overall, Wilber and Associates, P.C. received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Wilber and Associates, and P.C. is rated "B+" in Debt Collection. Click on any of the financial products to see how Wilber and Associates, P.C. compares.

Overview

Wilber and Associates, P.C. has received 21 consumer complaints since November, 2013 – more than 76% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Wilber and Associates, P.C. meets the 60-day response deadline more frequently than 64.4% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 19% of customers dispute Wilber and Associates, P.C.'s response to complaints — worse than 52% of other companies.

Most of Wilber and Associates, P.C.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Wilber and Associates, P.C.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed4
2Debt collectionOther (phone, health club, etc.)Disclosure verification of debt3
3Debt collectionAutoCont'd attempts collect debt not owed2
4Debt collectionOther (phone, health club, etc.)Communication tactics2
5Debt collectionAutoFalse statements or representation2
6Debt collectionAutoDisclosure verification of debt2
7Debt collectionCont'd attempts collect debt not owed2
8Debt collectionFalse statements or representation1
9Debt collectionAutoCommunication tactics1
10Debt collectionTaking/threatening an illegal action1
Responses From Wilber and Associates, P.C.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2727 (100%)5 (18.5%)
Complaints over the Past Year