Report Card

Overall Grade
Money Transfers Grade
There is not enough data to give Xoom an overall grade.


Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer41.2%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Not Listed
Data Summary
Xoom logo

Grades are also broken down by the financial products offered be each institution. Xoom is rated "C" in Money Transfers. Click on any of the financial products to see how Xoom compares.

Complaints by Product
Complaints by State
Complaints Against Xoom
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Money transfersInternational money transferOther transaction issues7
2Money transfersInternational money transferOther service issues3
3Money transfersInternational money transferMoney was not available when promised3
4Money transfersInternational money transferFraud or scam3
5Bank account or serviceChecking accountMaking/receiving payments, sending money2
6Bank account or serviceOther bank product/serviceUsing a debit or ATM card1
7Credit cardIdentity theft / Fraud / Embezzlement1
8Bank account or serviceOther bank product/serviceDeposits and withdrawals1
9Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed1
10Money transfersDomestic (US) money transferFraud or scam1
Responses From Xoom
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2222 (100%)8 (36.4%)
2Closed with monetary relief11 (100%)1 (100%)
Complaints over the Past Year