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Xoom Corporation — Overview
Overall
Xoom Corporation is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints64 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer13.0%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
percentile

Contact Information

Not Available

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Xoom Corporation — Summary

Of the 64 complaints again Xoom, there have been 21 in the passed 18 months. Of those 21 complaints, 100.0% have been resolved in the customers favor, 13.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 7 complaint reasons against Xoom Corporation. Click here to see all complaints against Xoom.

# Product Sub-Product Issue Count
1 Money transfers International money transfer Money was not available when promised 7
2 Money transfers International money transfer Fraud or scam 6
3 Money transfers International money transfer Other transaction problem 4
4 Money transfers International money transfer Wrong amount charged or received 1
5 Money transfers International money transfer Other transaction issues 1
6 Money transfers Foreign currency exchange Problem with customer service 1
7 Money transfers International money transfer Confusing or missing disclosures 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/xoom-corporation