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Zions Bancorporation — Overview
D- Overall
Zions Bancorporation is rated overall in the bottom 38th percentile based on 388 customer complaints.

Statistics

Number of Complaints388 (0 In Progress)
Complaints per $100K of Deposits0.73
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer4.4%
Complaints Resolved in Customer's Favor95.6%

Financial Report

EstablishedJuly, 1873
FDIC Certificate #02270
Number of Branches441 (0 International)
Total Assets$66.3 Million
Total Deposits$53.3 Million
Total Equity Held$7.6 Million
Quarterly Net Income$0.2 Million
38th
percentile

Contact Information

Cooperate Headquarters
1 S Main Street
Salt Lake City, UT 84133

Website
www.zionsbank.com

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Other Names and Websites
Other Names (or Trade Names)
Amegy Bank of Texas
California Bank and Trust
National Bank of Arizona
Nevada State Bank
The Commerce Bank of Washington
Vectra Bank Colorado

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Zions Bancorporation — Summary

Zions Bancorporation is ranked 365th out of 3,688 banks. That puts Zions Bancorporation in the bottom 12th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 388 complaints against Zions Bancorporation and 1,058,614 complaints total.

Of the 388 complaints again Zions Bancorporation, there have been 98 in the passed 18 months. Of those 98 complaints, 95.6% have been resolved in the customers favor, 4.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Zions Bancorporation has $53.3 million is customer deposits which means there are 0.73 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Zions Bancorporation is graded in 0 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Bank Account or Service.

Zions Bancorporation is rated

Click here to see Complete Zions Bancorporation Report Card »

Financial Summary

Zions Bancorporation was established and FDIC insured in July, 1873. Based on its asset concentration, this institution specializes in commercial lending. Zions Bancorporation has $66.3 Million is assets (37th overall) and holds $53.3 Million is customer deposits (37th overall).

Zions Bancorporation has 440 domestic offices and 0 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: Amegy Bank of Texas, California Bank and Trust, National Bank of Arizona, Nevada State Bank and The Commerce Bank of Washington.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Zions Bancorporation. Click here to see all complaints against Zions Bancorporation.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 22
2 Checking or savings account Checking account Problem caused by your funds being low 9
3 Mortgage Conventional home mortgage Trouble during payment process 9
4 Mortgage Other type of mortgage Trouble during payment process 4
5 Checking or savings account Checking account Closing an account 3
6 Bank account or service Checking account Deposits and withdrawals 2
7 Credit card Rewards 2
8 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 2
9 Credit reporting Credit reporting Incorrect information on your report 2
10 Debt collection Credit card debt Written notification about debt 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/zions-bancorporation