Zions Bancorporation BankRank.org
|Number of Complaints||371 (0 In Progress)|
|Complaints per $100K of Deposits||0.70|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||6.4%|
|Complaints Resolved in Customer's Favor||96.0%|
|FDIC Certificate #|
|Number of Branches||441 (3 International)|
|Total Assets||$66.1 Million|
|Total Deposits||$53.0 Million|
|Total Equity Held||$7.6 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|Amegy Bank of Texas|
|California Bank and Trust|
|National Bank of Arizona|
|Nevada State Bank|
|The Commerce Bank of Washington|
|Vectra Bank Colorado|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Zions Bancorporation is ranked 317th out of 3,648 banks. That puts Zions Bancorporation in the bottom 22nd percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 371 complaints against Zions Bancorporation and 1,002,502 complaints total.
Of the 371 complaints again Zions Bancorporation, there have been 112 in the passed 18 months. Of those 112 complaints, 96.0% have been resolved in the customers favor, 6.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Zions Bancorporation has $53.0 million is customer deposits which means there are 0.70 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Zions Bancorporation is graded in 0 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Bank Account or Service.
Zions Bancorporation is rated
Click here to see Complete Zions Bancorporation Report Card »
Zions Bancorporation was established and FDIC insured in July, 1873. Based on its asset concentration, this institution specializes in commercial lending. Zions Bancorporation has $66.1 Million is assets (37th overall) and holds $53.0 Million is customer deposits (37th overall).
Zions Bancorporation has 441 domestic offices and 3 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: Amegy Bank of Texas, California Bank and Trust, National Bank of Arizona, Nevada State Bank and The Commerce Bank of Washington.
Below is the list of the top 10 complaint reasons against Zions Bancorporation. Click here to see all complaints against Zions Bancorporation.
|1||Checking or savings account||Checking account||Managing an account||18|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||9|
|3||Checking or savings account||Checking account||Problem caused by your funds being low||7|
|4||Bank account or service||Checking account||Problems caused by my funds being low||5|
|5||Bank account or service||Other bank product/service||Account opening, closing, or management||4|
|6||Mortgage||Other type of mortgage||Trouble during payment process||4|
|7||Bank account or service||Checking account||Account opening, closing, or management||4|
|8||Bank account or service||Checking account||Deposits and withdrawals||3|
|9||Consumer Loan||Installment loan||Managing the loan or lease||3|
|10||Debt collection||Other (i.e. phone, health club, etc.)||False statements or representation||3|