Credit Cards Complaints

Credit Cards Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 51,135 Credit Cards complaints. Credit Cards complaints account for 12.5% of all complaints.

Of those complaints, 16.5% of complaints are about Billing disputes, 9.1% of complaints are about Other, and 8.3% of complaints are about Identity theft / Fraud / Embezzlement.

Based on consumer complaints, the top 3 banks for Credit Cards are The Huntington National Bank, BB&T Financial, and BMO Harris.

Number of Credit Cards Complaints by Bank

Best Credit Cards Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stThe Huntington National BankA1115 (136.4%)0 (0%)
2ndBB&T FinancialA7084 (120%)15 (21.4%)
3rdBMO HarrisA5560 (109.1%)11 (20%)
4thIBERIABANKA-1111 (100%)1 (9.1%)
5thTCF National BankA-910 (111.1%)2 (22.2%)
6thSunTrust BankA-107126 (117.8%)19 (17.8%)
7thFirst Tennessee BankA-810 (125%)3 (37.5%)
8thM&T BankB+3739 (105.4%)7 (18.9%)
9thComericaB+4346 (107%)6 (14%)
10thBanco Popular de Puerto RicoB+3030 (100%)7 (23.3%)
Worst Credit Cards Banks
RankBankGradeComplaintsTimely CountDisputed Count
55thUSAA SavingsF360391 (108.6%)82 (22.8%)
54thSovereign BankF1615 (93.8%)4 (25%)
53rdAmexF3,1173,596 (115.4%)979 (31.4%)
52ndFirst National Bank of OmahaD332359 (108.1%)88 (26.5%)
51stArmy and Air Force Exchange ServiceD3950 (128.2%)14 (35.9%)
50thState Farm BankD6062 (103.3%)16 (26.7%)
49thBank of AmericaD5,1185,598 (109.4%)1,309 (25.6%)
48thContinental Finance Company, LLCD5382 (154.7%)14 (26.4%)
47thNavy FCUC-146181 (124%)40 (27.4%)
46thBarclaysC-1,4121,686 (119.4%)321 (22.7%)