Debt Collection Complaints

Debt Collection Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 68,989 Debt Collection complaints. Debt Collection complaints account for 16.8% of all complaints.

Of those complaints, 26% of complaints are about Cont'd attempts collect debt not owed, 11.9% of complaints are about Disclosure verification of debt, and 11.7% of complaints are about Communication tactics.

Based on consumer complaints, the top 3 banks for Debt Collection are The Huntington National Bank, Regions, and PNC Bank.

Number of Debt Collection Complaints by Bank

Best Debt Collection Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stThe Huntington National BankA1216 (133.3%)1 (8.3%)
2ndRegionsA1518 (120%)5 (33.3%)
3rdPNC BankA6988 (127.5%)12 (17.4%)
4thRBS CitizensA3243 (134.4%)6 (18.8%)
5thBMO HarrisA910 (111.1%)3 (33.3%)
6thM&T BankA2632 (123.1%)6 (23.1%)
7thCIT BankA1212 (100%)2 (16.7%)
8thSunTrust BankA3746 (124.3%)13 (35.1%)
9thJPMorgan ChaseA687863 (125.6%)185 (26.9%)
10thU.S. BancorpA202252 (124.8%)43 (21.3%)
Worst Debt Collection Banks
RankBankGradeComplaintsTimely CountDisputed Count
672ndP.S.C., IncF1213 (108.3%)9 (75%)
671stBAM Financial, LLCF2724 (88.9%)14 (51.9%)
670thColumbia Recovery Group LLCF1413 (92.9%)7 (50%)
669thCollection Information Bureau, Inc.F2023 (115%)15 (75%)
668thMunicipal Collections of America, Inc.F1015 (150%)7 (70%)
667thFidelity Capital Holdings, Inc.F2937 (127.6%)22 (75.9%)
666thFidelity Information CorporationF2826 (92.9%)11 (39.3%)
665thARM WNY LLCF12791 (71.7%)38 (29.9%)
664thRent Recover, LLCF2031 (155%)15 (75%)
663rdHIGHLAND FINANCIAL SERVICESF3218 (56.3%)7 (21.9%)