Money Transfers Complaints

Money Transfers Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 2,385 Money Transfers complaints. Money Transfers complaints account for 0.6% of all complaints.

Of those complaints, 37.4% of complaints are about Fraud or scam, 24.9% of complaints are about Other transaction issues, and 18.5% of complaints are about Money was not available when promised.

Based on consumer complaints, the top 3 banks for Money Transfers are Citibank, Fifth Third Bank, and PNC Bank.

Number of Money Transfers Complaints by Bank

Best Money Transfers Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stCitibankA4355 (127.9%)9 (20.9%)
2ndFifth Third BankA-811 (137.5%)1 (12.5%)
3rdPNC BankB+2022 (110%)2 (10%)
4thU.S. BancorpB1618 (112.5%)5 (31.3%)
5thBank of AmericaB112146 (130.4%)34 (30.4%)
6thJPMorgan ChaseB-93115 (123.7%)35 (37.6%)
7thWells FargoB-110124 (112.7%)26 (23.6%)
8thTD BankB-2022 (110%)6 (30%)
9thWestern UnionC+553708 (128%)55 (9.9%)
10thSunTrust BankC+1120 (181.8%)6 (54.5%)
Worst Money Transfers Banks
RankBankGradeComplaintsTimely CountDisputed Count
17thGoogle Inc.F135 (38.5%)6 (46.2%)
16thRia FinancialD1514 (93.3%)3 (20%)
15thRBS CitizensD1012 (120%)4 (40%)
14thPayPalC-229333 (145.4%)56 (24.5%)
13thXoomC1317 (130.8%)7 (53.8%)
12thHSBCC1621 (131.3%)2 (12.5%)
11thMoneyGramC319501 (157.1%)53 (16.6%)
10thSunTrust BankC+1120 (181.8%)6 (54.5%)
9thWestern UnionC+553708 (128%)55 (9.9%)
8thTD BankB-2022 (110%)6 (30%)