Mortgages Complaints

Mortgages Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 150,369 Mortgages complaints. Mortgages complaints account for 36.7% of all complaints.

Of those complaints, 54.5% of complaints are about Loan modification,collection,foreclosure, 30.8% of complaints are about Loan servicing, payments, escrow account, and 6.8% of complaints are about Application, originator, mortgage broker.

Based on consumer complaints, the top 3 banks for Mortgages are East West Bank, Ally Financial Inc., and Discover.

Number of Mortgages Complaints by Bank

Best Mortgages Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stEast West BankA1617 (106.3%)2 (12.5%)
2ndAlly Financial Inc.A1822 (122.2%)3 (16.7%)
3rdDiscoverA3439 (114.7%)7 (20.6%)
4thUmpqua Holdings CorporationA1415 (107.1%)2 (14.3%)
5thBank of the WestA6171 (116.4%)13 (21.3%)
6thFirst National Bank of OmahaA2123 (109.5%)4 (19%)
7thIBERIABANKA1926 (136.8%)4 (21.1%)
8thFirst CitizensA2229 (131.8%)5 (22.7%)
9thUnion BankA7582 (109.3%)21 (28%)
10thComericaA3336 (109.1%)12 (36.4%)
Worst Mortgages Banks
RankBankGradeComplaintsTimely CountDisputed Count
207thFlagship Financial GroupF108 (80%)4 (40%)
206thPleasant Valley Home Mortgage CorporationF136 (46.2%)5 (38.5%)
205thSN SERVICING CORPORATIONF2527 (108%)14 (56%)
204thFirst Financial Services, Inc.F2017 (85%)10 (50%)
203rdDeval LLCF1412 (85.7%)7 (50%)
202ndPMAC Mortgage ServicesF1713 (76.5%)6 (35.3%)
201stMidAmerica Mortgage IncF109 (90%)4 (40%)
200thAmerisaveF103103 (100%)40 (38.8%)
199thProspect MortgageF4951 (104.1%)20 (40.8%)
198thVan Dyk Mortgage CorporationF1211 (91.7%)4 (33.3%)