Payday Loans Complaints

Payday Loans Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 2,663 Payday Loans complaints. Payday Loans complaints account for 0.6% of all complaints.

Of those complaints, 47.2% of complaints are about Charged fees or interest I didn't expect, 16.4% of complaints are about Can't contact lender, and 9.4% of complaints are about Received a loan I didn't apply for.

Based on consumer complaints, the top 3 banks for Payday Loans are Citibank, U.S. Bancorp, and GE Capital Retail.

Number of Payday Loans Complaints by Bank

Best Payday Loans Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stCitibankA1114 (127.3%)2 (18.2%)
2ndU.S. BancorpA-810 (125%)2 (25%)
3rdGE Capital RetailA-2936 (124.1%)2 (6.9%)
4thCheck into Cash, Inc.B+2240 (181.8%)4 (18.2%)
5thRed Rock Tribal LendingB+3383 (251.5%)3 (9.1%)
6thCottonwood Financial Ltd.B2228 (127.3%)3 (13.6%)
7thTMX Finance LLCB1013 (130%)2 (20%)
8thEZCORP, Inc.B1826 (144.4%)4 (22.2%)
9thAdvance America, Cash Advance Centers, Inc.B4561 (135.6%)12 (26.7%)
10thRed Cedar Services, IncB-1315 (115.4%)1 (7.7%)
Worst Payday Loans Banks
RankBankGradeComplaintsTimely CountDisputed Count
29thNorthway Broker Ltd.F1615 (93.8%)4 (25%)
28thZarvad III S.A.F138 (61.5%)3 (23.1%)
27thRisecredit, LLCD2528 (112%)6 (24%)
26thCNG Financial CorporationD109140 (128.4%)32 (29.4%)
25thCashCall, Inc.C-191226 (118.3%)63 (33%)
24thBlueChip FinancialC-3042 (140%)12 (40%)
23rdEnhanced Acquisitions, LLCC-1917 (89.5%)2 (10.5%)
22ndDelbert ServicesC302335 (110.9%)67 (22.2%)
21stACE Cash Express Inc.C85125 (147.1%)21 (24.7%)
20thBanco Popular North AmericaC2325 (108.7%)3 (13%)