Prepaid Cards Complaints

Prepaid Cards Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 785 Prepaid Cards complaints. Prepaid Cards complaints account for 0.2% of all complaints.

Of those complaints, 33.5% of complaints are about Managing, opening, or closing account, 31.7% of complaints are about Unauthorized transactions/trans. issues, and 19.4% of complaints are about Fraud or scam.

Based on consumer complaints, the top 3 banks for Prepaid Cards are Wells Fargo, Bank of America, and JPMorgan Chase.

Number of Prepaid Cards Complaints by Bank

Best Prepaid Cards Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stWells FargoA-811 (137.5%)1 (12.5%)
2ndBank of AmericaB1218 (150%)4 (33.3%)
3rdJPMorgan ChaseB-612 (200%)6 (100%)
4thU.S. BancorpB-60108 (180%)13 (21.7%)
5thComericaC+4272 (171.4%)13 (31%)
6thCitibankC3873 (192.1%)18 (47.4%)
7thNetSpend Corporation, a TSYS CompanyC-3498 (288.2%)13 (38.2%)
8thPayPalD3899 (260.5%)18 (47.4%)
9thAmexF77155 (201.3%)32 (41.6%)
Worst Prepaid Cards Banks
RankBankGradeComplaintsTimely CountDisputed Count
9thAmexF77155 (201.3%)32 (41.6%)
8thPayPalD3899 (260.5%)18 (47.4%)
7thNetSpend Corporation, a TSYS CompanyC-3498 (288.2%)13 (38.2%)
6thCitibankC3873 (192.1%)18 (47.4%)
5thComericaC+4272 (171.4%)13 (31%)
4thU.S. BancorpB-60108 (180%)13 (21.7%)
3rdJPMorgan ChaseB-612 (200%)6 (100%)
2ndBank of AmericaB1218 (150%)4 (33.3%)
1stWells FargoA-811 (137.5%)1 (12.5%)