Student Loans Complaints

Student Loans Complaints Summary

BankRank.org tracks complaints based on 11 distinct financial products. There are 12,261 Student Loans complaints. Student Loans complaints account for 3% of all complaints.

Of those complaints, 31.4% of complaints are about Repaying your loan, 29.6% of complaints are about Dealing with my lender or servicer, and 22% of complaints are about Can't repay my loan.

Based on consumer complaints, the top 3 banks for Student Loans are Bank of America, SunTrust Bank, and PNC Bank.

Number of Student Loans Complaints by Bank

Best Student Loans Banks
RankBankGradeComplaintsTimely CountDisputed Count
1stBank of AmericaA5557 (103.6%)7 (12.7%)
2ndSunTrust BankA2325 (108.7%)4 (17.4%)
3rdPNC BankA-4250 (119%)7 (16.7%)
4thU.S. BancorpA-5661 (108.9%)12 (21.4%)
5thJPMorgan ChaseA-560619 (110.5%)109 (19.5%)
6thWilliams & Fudge, IncB+1015 (150%)1 (10%)
7thConServeB+1218 (150%)1 (8.3%)
8thNational Enterprise Systems, Inc.B+2334 (147.8%)5 (21.7%)
9thIowa Student LoanB3337 (112.1%)5 (15.2%)
10thCitibankB408418 (102.5%)94 (23%)
Worst Student Loans Banks
RankBankGradeComplaintsTimely CountDisputed Count
41stPerformant Financial CorporationF2224 (109.1%)8 (36.4%)
40thGranite State Management & ResourcesF127 (58.3%)3 (25%)
39thHeartland Payment SystemsF2230 (136.4%)12 (54.5%)
38thMEFAD2224 (109.1%)7 (31.8%)
37thSIMM Associates, Inc.D2121 (100%)5 (23.8%)
36thACS Education ServicesD314340 (108.3%)87 (27.7%)
35thGreat LakesC-4349 (114%)8 (18.6%)
34thKeyBank NAC-295319 (108.1%)82 (27.8%)
33rdLoan To LearnC-3643 (119.4%)16 (44.4%)
32ndMOHELAC-3847 (123.7%)8 (21.1%)